Privacy Policy
Welcome to Getting to the Root Wellness ("we," "us," or "our"). As a functional nutrition counselor, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Notice explains how we collect, use, share, and protect your personal information when you visit our website at https://www.gettingtotherootwellness.com/ or engage with our services.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
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Contact Information: Name, email address, phone number, or mailing address when you contact us, book an appointment, or sign up for our newsletter.
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Health Information: Information you provide during consultations, such as: Information related to your health, dietary preferences, lifestyle, or medical history that you share during counseling sessions or through forms on our website. This may be considered sensitive personal information and is handled with extra care.
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Payment Information: Billing details, such as credit card numbers or other payment information, are processed through secure third-party payment
B. Non-Personal Information
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Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, time spent on the site, and referring URLs.
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Cookies and Tracking Technologies: We use cookies, web beacons, or similar technologies to enhance your experience, analyze website performance, and personalize content. You can manage cookie preferences through your browser settings.
2. How We Collect Information
We collect information in the following ways:
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Directly from You: When you fill out forms, schedule appointments, subscribe to newsletters, or communicate with us via email, phone, or in-person consultations.
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Automatically: Through website analytics tools (e.g., Google Analytics) or tracking technologies that collect usage data when you visit our site.
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From Third Parties: From third-party service providers, such as payment processors, scheduling platforms, or email marketing services, when you interact with them through our website.
3. How We Use Your Information
We use your information to:
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Provide functional nutrition counseling services, including personalized dietary and lifestyle recommendations.
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Schedule and manage appointments.
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Process payments for services.
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Send newsletters, promotional offers, or updates about our services (with your consent, where required).
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Improve our website, services, and client experience through analytics and feedback.
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Respond to inquiries, provide customer support, or communicate important updates.
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Comply with legal obligations or protect our legal rights.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:
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Service Providers: With trusted third-party providers who assist us in operating our website, processing payments, scheduling appointments, or sending communications (e.g., [list platforms like Stripe, Calendly, Mailchimp]). These providers are contractually obligated to protect your information.
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Legal Requirements: If required by law, regulation, or legal process (e.g., court order, subpoena), or to protect the safety, rights, or property of Gettin to the Root Wellness, our clients, or the public.
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Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
5. Data Security
We take reasonable measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Choices and Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
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Access: Request access to the personal information we hold about you.
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Correction: Request correction of inaccurate or incomplete information.
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Deletion: Request deletion of your personal information, subject to legal obligations.
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Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in emails or contacting us.
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Cookies: Manage cookie preferences through your browser settings.
To exercise these rights, please contact us at carrie.connors@yahoo.com. We will respond to your request in accordance with applicable laws.
7. Third-Party Links
Our website may contain links to third-party websites or services (e.g., payment processors, scheduling tools). We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing personal information.
8. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.
9. International Users
If you are accessing our website or services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our servers or service providers are located. By using our services, you consent to this transfer.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised “Effective Date.” Please review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Getting to the Root Wellness
